I’m on the Matchmaker testing lection now and I can’t connect to server or create one after pressing the “Find match” button. When I press it, it just searches until the time runs out. I don’t get any errors in the console. Is it most likely to be the server problem or I missed something in the code?
Hi there,
Are you able to confirm on UGS that your server is up and running? Sometimes when you first start up the server it takes a minute to get things working, especially with the first connection. You can always try restarting the server to see if that will help.
Otherwise, I recommend double checking your matchmaking rules to make sure everything is correct.
How can I restart the server?
Currently all my servers have status Available, do I have to start them?
Here are the events of one of my servers if this can help
That could indicate an issue with the ServerBuildConfig, are you able to do a test allocation and get that to work?
Are you able to see the server logs? Perhaps they are logging something there.
Where can I see the server logs? It seems like server starts working correctly after I start the game, but I somehow can’t connect to it. And then it just shuts down because no one connects to it during available time. Can you please tell me where should I check for mistakes?
I believe if you click on the server there will be an option to download the logs.
Hi, here are the logs that I’ve found
matchplaylog.log
Mono path[0] = '/game/ServerBuild_Data/Managed'
Mono config path = '/game/ServerBuild_Data/MonoBleedingEdge/etc'
Preloaded 'lib_burst_generated.so'
[Physics::Module] Initialized MultithreadedJobDispatcher with 1 workers.
PlayerPrefs - Creating folder: /mnt/unity/.config/unity3d/DefaultCompany
PlayerPrefs - Creating folder: /mnt/unity/.config/unity3d/DefaultCompany/Tanks Multiplayer
Unable to load player prefs
Initialize engine version: 2022.3.20f1 (61c2feb0970d)
[Subsystems] Discovering subsystems at path /game/ServerBuild_Data/UnitySubsystems
Forcing GfxDevice: Null
GfxDevice: creating device client; threaded=0; jobified=0
NullGfxDevice:
Version: NULL 1.0 [1.0]
Renderer: Null Device
Vendor: Unity Technologies
Begin MonoManager ReloadAssembly
- Loaded All Assemblies, in 0.104 seconds
- Finished resetting the current domain, in 0.002 seconds
ERROR: Shader Hidden/Universal Render Pipeline/LutBuilderLdr shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Shadow2DUnshadowGeometry shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/CameraMotionBlur shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Light2D-Point shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/TemporalAA shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/Scaling Setup shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/Edge Adaptive Spatial Upsampling shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Shadow2DUnshadowSprite shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Light2d-Point-Volumetric shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/GaussianDepthOfField shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/Debug/DebugReplacement shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Light2D-Shape shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/ShadowProjected2D shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Shadow2DShadowSprite shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/LutBuilderHdr shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/Sampling shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/LensFlareDataDriven shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Light2D-Shape-Volumetric shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
WARNING: Shader Unsupported: 'Hidden/Universal Render Pipeline/FallbackError' - All subshaders removed
WARNING: Shader Did you use #pragma only_renderers and omit this platform?
WARNING: Shader If subshaders removal was intentional, you may have forgotten turning Fallback off?
ERROR: Shader Hidden/Universal Render Pipeline/FallbackError shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
WARNING: Shader Unsupported: 'Hidden/Universal Render Pipeline/FallbackError' - All subshaders removed
WARNING: Shader Did you use #pragma only_renderers and omit this platform?
WARNING: Shader If subshaders removal was intentional, you may have forgotten turning Fallback off?
ERROR: Shader Hidden/Universal Render Pipeline/UberPost shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/Bloom shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/BokehDepthOfField shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/FinalPost shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/SubpixelMorphologicalAntialiasing shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/Stop NaN shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal/HDRDebugView shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Hidden/Universal Render Pipeline/PaniniProjection shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Sprites/Default shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader Sprites/Mask shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
ERROR: Shader TextMeshPro/Mobile/Distance Field shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
WARNING: Shader Unsupported: 'TextMeshPro/Distance Field' - All subshaders removed
WARNING: Shader Did you use #pragma only_renderers and omit this platform?
WARNING: Shader If subshaders removal was intentional, you may have forgotten turning Fallback off?
ERROR: Shader TextMeshPro/Distance Field shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
WARNING: Shader Unsupported: 'TextMeshPro/Distance Field' - All subshaders removed
WARNING: Shader Did you use #pragma only_renderers and omit this platform?
WARNING: Shader If subshaders removal was intentional, you may have forgotten turning Fallback off?
ERROR: Shader GUI/Text Shader shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
UnloadTime: 0.898469 ms
ERROR: Shader UI/Default shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
WARNING: Shader Unsupported: 'Universal Render Pipeline/2D/Sprite-Lit-Default' - All subshaders removed
WARNING: Shader Did you use #pragma only_renderers and omit this platform?
WARNING: Shader If subshaders removal was intentional, you may have forgotten turning Fallback off?
ERROR: Shader Universal Render Pipeline/2D/Sprite-Lit-Default shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
WARNING: Shader Unsupported: 'Universal Render Pipeline/2D/Sprite-Lit-Default' - All subshaders removed
WARNING: Shader Did you use #pragma only_renderers and omit this platform?
WARNING: Shader If subshaders removal was intentional, you may have forgotten turning Fallback off?
WARNING: Shader Unsupported: 'Universal Render Pipeline/Particles/Unlit' - All subshaders removed
WARNING: Shader Did you use #pragma only_renderers and omit this platform?
WARNING: Shader If subshaders removal was intentional, you may have forgotten turning Fallback off?
ERROR: Shader Universal Render Pipeline/Particles/Unlit shader is not supported on this GPU (none of subshaders/fallbacks are suitable)
WARNING: Shader Unsupported: 'Universal Render Pipeline/Particles/Unlit' - All subshaders removed
WARNING: Shader Did you use #pragma only_renderers and omit this platform?
WARNING: Shader If subshaders removal was intentional, you may have forgotten turning Fallback off?
Unloading 5 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 26.280493 ms
Unloading 20 unused Assets to reduce memory usage. Loaded Objects now: 3181.
Total: 2.547449 ms (FindLiveObjects: 0.219529 ms CreateObjectMapping: 0.277067 ms MarkObjects: 1.990858 ms DeleteObjects: 0.059573 ms)
Launch Args:
-ip : 0.0.0.0
-port : 9000
-queryPort : 9010
SQP server: SQP server started on 0.0.0.0:9010
[Wire]: Attempting connection on: ws://127.0.0.1:8086/v1/connection/websocket
[Wire]: Websocket connected to : ws://127.0.0.1:8086/v1/connection/websocket. Initiating Wire handshake.
Awaiting Allocation. Server Config is:
-ServerID: 70577903
-AllocationID: f2c54379-e770-470d-ad26-74ed7a84868c
-Port: 9000
-QPort: 9010
-logs: /mnt/unity/logs/
Config had AllocationID: f2c54379-e770-470d-ad26-74ed7a84868c
OnAllocation: f2c54379-e770-470d-ad26-74ed7a84868c
System.AggregateException: One or more errors occurred. ((404) HTTP/1.1 404 Not Found) ---> Unity.Services.Multiplay.Http.HttpException: (404) HTTP/1.1 404 Not Found
at Unity.Services.Multiplay.Http.ResponseHandler.HandleAsyncResponse (Unity.Services.Multiplay.Http.HttpClientResponse response, System.Collections.Generic.Dictionary`2[TKey,TValue] statusCodeToTypeMap) [0x0006c] in <a94d5badc26b438ba52a9f111355f88c>:0
at Unity.Services.Multiplay.Http.ResponseHandler.HandleAsyncResponse[T] (Unity.Services.Multiplay.Http.HttpClientResponse response, System.Collections.Generic.Dictionary`2[TKey,TValue] statusCodeToTypeMap) [0x00000] in <a94d5badc26b438ba52a9f111355f88c>:0
at Unity.Services.Multiplay.Apis.Payload.PayloadApiClient.PayloadAllocationAsync (Unity.Services.Multiplay.Payload.PayloadAllocationRequest request, Unity.Services.Multiplay.Configuration operationConfiguration) [0x0011f] in <a94d5badc26b438ba52a9f111355f88c>:0
at Unity.Services.Multiplay.Internal.WrappedMultiplayService.GetPayloadAllocationAsPlainText () [0x00098] in <a94d5badc26b438ba52a9f111355f88c>:0
at Unity.Services.Multiplay.Internal.WrappedMultiplayService.GetPayloadAllocationFromJsonAs[TPayload] (System.Boolean throwOnMissingMembers) [0x00065] in <a94d5badc26b438ba52a9f111355f88c>:0
at MultiplayAllocationService.GetMatchmakerAllocationPayloadAsync () [0x00060] in <3652bb2e5ad4412084519a7475c4440f>:0
at MultiplayAllocationService.SubscribeAndAwaitMatchmakerAllocation () [0x0017c] in <3652bb2e5ad4412084519a7475c4440f>:0
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.ThrowIfExceptional (System.Boolean includeTaskCanceledExceptions) [0x00011] in <d859584b68b84d44afba671b1ac09fb1>:0
at System.Threading.Tasks.Task`1[TResult].GetResultCore (System.Boolean waitCompletionNotification) [0x0002b] in <d859584b68b84d44afba671b1ac09fb1>:0
at System.Threading.Tasks.Task`1[TResult].get_Result () [0x0000f] in <d859584b68b84d44afba671b1ac09fb1>:0
at Networking.Server.ServerGameManager.GetMatchmakerPayload () [0x0009d] in <3652bb2e5ad4412084519a7475c4440f>:0
at Networking.Server.ServerGameManager.StartGameServerAsync () [0x000da] in <3652bb2e5ad4412084519a7475c4440f>:0
---> (Inner Exception #0) Unity.Services.Multiplay.Http.HttpException: (404) HTTP/1.1 404 Not Found
at Unity.Services.Multiplay.Http.ResponseHandler.HandleAsyncResponse (Unity.Services.Multiplay.Http.HttpClientResponse response, System.Collections.Generic.Dictionary`2[TKey,TValue] statusCodeToTypeMap) [0x0006c] in <a94d5badc26b438ba52a9f111355f88c>:0
at Unity.Services.Multiplay.Http.ResponseHandler.HandleAsyncResponse[T] (Unity.Services.Multiplay.Http.HttpClientResponse response, System.Collections.Generic.Dictionary`2[TKey,TValue] statusCodeToTypeMap) [0x00000] in <a94d5badc26b438ba52a9f111355f88c>:0
at Unity.Services.Multiplay.Apis.Payload.PayloadApiClient.PayloadAllocationAsync (Unity.Services.Multiplay.Payload.PayloadAllocationRequest request, Unity.Services.Multiplay.Configuration operationConfiguration) [0x0011f] in <a94d5badc26b438ba52a9f111355f88c>:0
at Unity.Services.Multiplay.Internal.WrappedMultiplayService.GetPayloadAllocationAsPlainText () [0x00098] in <a94d5badc26b438ba52a9f111355f88c>:0
at Unity.Services.Multiplay.Internal.WrappedMultiplayService.GetPayloadAllocationFromJsonAs[TPayload] (System.Boolean throwOnMissingMembers) [0x00065] in <a94d5badc26b438ba52a9f111355f88c>:0
at MultiplayAllocationService.GetMatchmakerAllocationPayloadAsync () [0x00060] in <3652bb2e5ad4412084519a7475c4440f>:0
at MultiplayAllocationService.SubscribeAndAwaitMatchmakerAllocation () [0x0017c] in <3652bb2e5ad4412084519a7475c4440f>:0 <---
Unloading 5 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 1.079674 ms
Unloading 3 unused Assets to reduce memory usage. Loaded Objects now: 5294.
Total: 9.021836 ms (FindLiveObjects: 0.302467 ms CreateObjectMapping: 0.184245 ms MarkObjects: 8.480274 ms DeleteObjects: 0.054293 ms)
OnAllocation: be790793-3ec0-410e-8bfc-873cd5ee0f7f
Setting up 2 worker threads for Enlighten.
Memory Statistics:
[ALLOC_TEMP_TLS] TLS Allocator
StackAllocators :
[ALLOC_TEMP_MAIN]
Peak usage frame count: [0-1.0 KB]: 460953 frames, [8.0 KB-16.0 KB]: 1 frames, [16.0 KB-32.0 KB]: 1 frames, [256.0 KB-0.5 MB]: 2 frames, [2.0 MB-4.0 MB]: 1 frames
Initial Block Size 4.0 MB
Current Block Size 4.0 MB
Peak Allocated Bytes 2.7 MB
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 4]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Loading.PreloadManager]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 58.7 KB
Overflow Count 12
[ALLOC_TEMP_Background Job.worker 3]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 11]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 7]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 6]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 12]
Initial Block Size 32.0 KB
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Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 2]
Initial Block Size 32.0 KB
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[ALLOC_TEMP_Background Job.worker 9]
Initial Block Size 32.0 KB
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Overflow Count 0
[ALLOC_TEMP_Job.worker 0]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 0.8 KB
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 10]
Initial Block Size 32.0 KB
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Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 8]
Initial Block Size 32.0 KB
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Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 15]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 1]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 65 B
Overflow Count 0
[ALLOC_TEMP_EnlightenWorker] x 2
Initial Block Size 64.0 KB
Current Block Size 64.0 KB
Peak Allocated Bytes 0 B
Overflow Count 0
[ALLOC_TEMP_Background Job.worker 13]
Initial Block Size 32.0 KB
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[ALLOC_TEMP_Background Job.worker 0]
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[ALLOC_TEMP_Loading.AsyncRead]
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Peak Allocated Bytes 128 B
Overflow Count 0
[ALLOC_TEMP_BatchDeleteObjects]
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[ALLOC_DEFAULT] Dual Thread Allocator
Peak main deferred allocation count 722
[ALLOC_BUCKET]
Large Block size 4.0 MB
Used Block count 1
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[ALLOC_DEFAULT_MAIN]
Peak usage frame count: [8.0 MB-16.0 MB]: 10352 frames, [16.0 MB-32.0 MB]: 450606 frames
Requested Block Size 16.0 MB
Peak Block count 2
Peak Allocated memory 19.1 MB
Peak Large allocation bytes 0 B
[ALLOC_DEFAULT_THREAD]
Peak usage frame count: [1.0 MB-2.0 MB]: 10352 frames, [2.0 MB-4.0 MB]: 450606 frames
Requested Block Size 16.0 MB
Peak Block count 1
Peak Allocated memory 2.1 MB
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[ALLOC_TEMP_JOB_1_FRAME]
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[ALLOC_GFX_THREAD]
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[ALLOC_CACHEOBJECTS_MAIN]
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[ALLOC_CACHEOBJECTS_THREAD]
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Output may be truncated for performance
stdout.log
[UnityMemory] Configuration Parameters - Can be set up in boot.config
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Output may be truncated for performance
I also copied all the code from this section to make sure that the issue is not in code. So it’s either the server settings or something else.
Hi, could you plese check the logs that I’ve sent?
Hi there,
Looking over your logs I see an ((404) HTTP/1.1 404 Not Found Error.
This could be the server having trouble finding the client ton complete the connection.
Are you using a VPN? If so, I recommend turning it off for testing.
As well, you can try using UDP instead of DTLS as the transport protocol.
No, I’m not using VPN. Ok I will try to switch to UDP.
Did you have any luck with this?
Hi there @VasyaKhymynets,
Did your error resolve? I have another student with the same problem, so I am continuing to look into it. It seems to be related to the ServerQueryHandler in our MultiplayALlocationService.
If you could let me know what version of Unity and Multiplay you are using that would be super helpful, thanks!