Hey there!
I had a slight problem by the part where we “personalized” the crate. I grabbed the points with “G” and pulled them apart. But some times it seems I pulled a “hidden” point from behind the point I actually wanted to grab. Often times they were the points at the cut lines.
I then selected the whole object, pressed “M” and said merge by distance. Blender said that it removed around 203 verticals. After this is worked fine but I wonder where those verticals came from?