How would you deal with this ugly pinching in this area? I tried creasing and adding support edges, but nothing helps. I feel like this pole is the problem, but I can’t figure out how to fix it.
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This is what I came up with. It’s better than before, but I’m still not happy with the shading. I feel there should be a better solution.
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Yeah, I tried that. It didn’t help, and it also adds an extra visible shading artifact on the long part of the mesh. I’m starting to think there might be a bug happening.
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I would remove the line by turning on auto merge and use GG to slide the verts. shown in Yellow. If need add a loop cut thru it. shown in green. The other option I would consider would be to manually adjusting the face and vertex normals instead of using sharp. Face normals are easy. Just select the faces and right click if you are in face select mode and choose smooth or flat. If you aren’t in face select mode you can use ctrl+F(Note this brings the face menu to your mouse cursor when in edit mode) or the face menu.
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I understand what you guys are trying to do, but as I wrote in an earlier message, adding a loop cut through the longer part adds an extra shading artifact, and sliding those vertices would change the shape of the mesh too, because the cut is on the round part.
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After a good sleep, I came to this solution. I realized that my original connection to the cut was in the wrong place. Changing it fixed all the shading problems.
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Your solution lock very good. 
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Very well done. I played with that a bit trying to get the poles off the change in shape and could not make it happen.
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