New Users Cannot Share Their Work

The forum is restricting new users wanting to share their screenshots with us

I wonder if this is to do with post count rather than grouping.
If Mel hasnt posted before (Even in the hello section) then that might be why they cannot post.
It depends on what the post count is set to and if they did it that way rather than having to change the grouping after they stop being a new user.

In order for a user to progress through the trust levels and thus open up additional functionality they have to met a specific criteria. The criteria is all focused on participation within the community.

By default, new users cannot;

  • Send private messages to other users
  • “Reply as new topic” via Link button (UI removed)
  • Flag posts
  • Post more than 1 image (set to 3 on our forum I believe)
  • Post any attachments
  • Post more than 2 hyperlinks in a post
  • Have actual links in the ‘about me’ field of their profile (will be silently and temporarily converted to plain text)
  • Mention more than 2 users in a post

In order to progress up to the next trust level, again, by default;

  • entering at least 5 topics
  • reading at least 30 posts
  • spend a total of 10 minutes reading posts

These are not unreasonable requirements, but I can see how some one who is very eager to progress through their course may achieve results at a faster pace in the course than on the forum, and as such not be able to share as you would expect.

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Is that one 1 image upload until they reach the next goal or 1 image upload per post?
I understand the need for spam/bot protection but the rate you are asked to share in the discussions, especially at the begining of the blender course that might be very restrictive.

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Per post. Which ironically then encouraged the users to post replies to their own post to get the images in, I believe I raised this before with @Ben and he increased this limit. The above figures were taken from the Discourse site which provides the defaults, each hosted solution can obviously tweak their own.

From memory I think it was increased to three images.

We also sometimes experience issues from hyperlinks being posted to the same domain ( is a classic) because the forum detects that as malicious also, and that one isn’t limited to a single post.

Updated Thu Jan 19 2017 21:46

In fact, @Ben, can you confirm the change in number of images allowed, as one of the guides I’ve written states 1, also, I may be getting confused with my request to increase the number of images in posts by members who are not new, as I was having issues with the images in the guides wasn’t I.

Thanks in advance - I will of course update the guide in question based on the answer.

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Hyperlinks was the other thing that occured to me when i thought of using to link pictures but with the image per post count set to three then hyperlinking is more restricted (Which is a good thing) so not likely to be used for images.
Still i wonder why Mel (I use name as it could be male or female) cannot post. Unless they upload one image and then a second (and so on) and then the error occurs when they try to actually post because they are over the three image limit.

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Could be… also there isn’t actually an icon for attachments, so it could just be a misunderstanding… there is obviously the upload icon, but not say a paperclip icon like you may expect in an email client. Could just be semantics but just another thought.

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Thanks guys,

My main concern was I have been activity directing people here and announced to 43,000 students to come here aswell! Trying to ensure that they have a smooth experience.


As a suggestion only, I wonder whether, perhaps in the moderators sub-category, it may be worth keep a copy of the list of configurables from here (these are the defaults for Discourse), but then update them when changes are made for your specific instance of the forum software.

That way, you would be able to check before announcements (and make changes if needed) plus I could more accurately write any additional guides, knowing that info I was stating was correct - without having to chase anyone to ask.

It would then just need to be kept up to date at each change (guessing you guys have some kind of change control system in place for various things anyway, so just needs one more item adding etc).

Suggestion only…

Thanks Rob, there are a LOT of settings in there. I’ve increased images for new users to 3.

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I only meant the ones which have a direct bearing on the users, via the trust levels… e.g.

New User

  • newuser_max_mentions_per_post
  • newuser_max_links
  • newuser_max_images
  • newuser_max_attachments

Basic User

  • basic_requires_topic_entered
  • basic_requires_read_posts
  • basic_requires_time_spent_mins


…and of course with any additionals that are relevant across the board, as I’m assuming there is a “maximum number of images” type setting which is in addition to any trust level settings.

Am mobile, but here are screens of the settings.

Doesn’t seem too bad, e.g. wouldn’t take long to tap them up into a post… just depends whether you a) have the time to update that post when changes are made and b) whether you think there’s any value in doing so I guess…

Only trying to help obviously…

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Thanks Rob, I’ll pop them in #lounge:moderators in the next day or so

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